Digitally Transform Business with Conversational AI

By Bharath Balan Ashokkumar
Updated on Mar 28 2024

According to the HBR survey, employees now spend at least 50% more time on collaborative tasks than they did 20 years ago. In business organizations, internal communication is increasingly vital.

How much time do you suppose the typical employee at an enterprise spends on calls, emails, and meetings?

Benchmark states 80%, leaving employees with little time for the crucial work they must complete independently.

The solution to this escalating issue is kAIron..

How Conversation Digital Transformation might benefit your company may be a question on your mind. While many people think of Conversation Digital Transformation as primarily being used for customer service, they can also be used to automate internal business procedures.

1. Shorten response times and respond to up to 80% of questions from repeating employees.

Your HR manager, let’s call her Jennifer, has to deal with a lot of repetitive queries because you have a lot of staff. Can you picture what a regular day for Jensy would be like? She likely spends the most of her working hours responding to inquiries such as, “Jenny, I forgot my business email password. What should I do? “How can I reserve a meeting space?” Please let me know when the payment day is, Jen.

Isn’t it a waste of both the company’s money and her potential?

Your company’s information base may be a Conversation Digital Transformation . Within seconds, bots can become knowledgeable about your business and start assisting staff members.

2. Reduce operating expenses by 30%

After responding to all of the employee’s frequently asked questions, HR Jennifer is left with hours of other rote work and administrative duties. In addition to responding to frequently asked inquiries, HR managers complete tedious activities including keeping track of vacation days, sick days, verifying leave balances, submitting expense reports, answering emails, and many others. Conversation Digital Transformation can be configured to perform repetitive activities so Jennifer can completely concentrate on what matters.

3. Cost per hire was reduced by 71%, while recruiter effectiveness increased thrice.

Can you imagine how many resumes and other pieces of information your recruiters must review each day?

We are also uncertain about the precise figure. However, it’s a lot, aid in prospect screening and CV analysis to locate the greatest fit for the firm for the recruiters. How? by putting a business Conversation Digital Transformation into use. The Chatbot may ask a candidate every important question, gather and evaluate the data, and forward the most qualified applicants to your recruiter. You can programme the bot to respond to inquiries from prospective coworkers about the job, the organization, and benefits.

4.Consolidate the onboarding procedure to free up your HR staff.

A new employee is required to read through and retain a tonne of new material when they first start at the organization. Our poor HR manager Jennifer has little time left to onboard a new gentleman because she needs to respond to a tonne of repetitive jobs and employee FAQs.

Conversation Digital Transformation s automate this procedure while providing a novice with complete care and attention. New hires can receive all the necessary instructions and papers from bots. The bots can converse naturally with new hires to fill out various forms and necessary paperwork more effectively. The Conversation Digital Transformation can help with any information and provide answers to all of your questions.

5. Use a Conversation Digital Transformation to handle office administration chores.

Your enormous office building needs to be maintained at all times by someone. This “someone” may be a Conversation Digital Transformation that will place orders, follow deliveries to offices, and collect payment. A Conversation Digital Transformation can order new supplies on its own or alert you when you are running low. The Conversation Digital Transformation can even keep tabs on and submit business expenses and send you spending reports.

6. Improve the scheduling experience for your employees.

It can be difficult to reserve a conference space, plan a meeting, and stay informed about all business affairs in a large organization. Your employees will be able to complete these tasks quickly with the Conversation Digital Transformation s’ help. You only need to tell a Conversation Digital Transformation that you want to schedule a meeting. It has the ability to check the availability of a room, reserve it, add an event to the calendar, invite attendees, and send a reminder before a meeting begins.

Conclusion

There are a lot of wonderful ideas in the heads of your employees that your business can use. The issue is that not every one of these ideas makes it to a decision-maker in a large corporation. These concepts frequently pass away unheard or forgotten. Enterprise Conversation Digital Transformation can serve as a platform for concept pitching.